Legal

Privacy Policy

Last updated May 23, 2026

Privacy-first by design. We collect the minimum data needed to help you follow up with customers — nothing more.

Information we collect

Account details (name, email, business type) and the minimum customer interaction data you choose to add (name, contact, last visit). We collect basic device and usage data to improve the product.

How we use your data

To operate Wamina Loop, deliver follow-up suggestions, support your account, and improve the product. We do not sell your data.

Cookies and analytics

We use essential cookies for login and session security. With your consent, we use lightweight analytics to understand product usage.

Customer contact information

The customer contacts you upload belong to your business. We store only what you provide and process it solely to help you stay in touch.

Third-party providers

We rely on vetted providers to operate the platform:

  • Supabase — database, authentication, file storage.
  • Stripe — payments and subscription billing.
  • WhatsApp / SMS providers — outbound messaging.
  • Email service providers — transactional and follow-up emails.

Security practices

Data is encrypted in transit and at rest. We follow industry best practices for access control, secret management, and infrastructure hardening.

Your rights

You can access, correct, export, or delete your data at any time. Contact us if you'd like help.

Data deletion requests

Email privacy@waminaloop.com from your account address. We respond within 30 days.